Football Ticket Information

SEASON TICKET INFORMATION

After selling out of season tickets during the 2023 reseating year, season tickets for 2024 are available for renewal only. Patrons that did not receive season tickets in 2023 have the opportunity to join the waitlist. Renewals and the waitlist will close at midnight on May 15, 2024. For additional information and instructions, please visit the 2024 Football Season Ticket Landing Page.

SINGLE GAME TICKET INFORMATION

Single game tickets will go on sale exclusively for Duke Club members on June 24, 2024. Single game tickets will go on sale to the general public on July 1, 2024. Tickets can be purchased online or by calling (540) 568-3853. The 2024 schedule will be released early March, and game times will be released approximately twelve days prior to game day.

FOOTBALL SINGLE GAME TICKETS	DATE	LOCATION	PRICE
Charlotte	August 31, 2024	Charlotte, NC	TBA
Gardner-Webb	September 7, 2024	Harrisonburg, VA	TBA
North Carolina	September 21, 2024	Chapel Hill, NC	TBA
Ball State	September 28, 2024	Harrisonburg, VA	TBA
Coastal Carolina	TBA	Harrisonburg, VA	TBA
Georgia State	TBA	Harrisonburg, VA	TBA
Marshall	TBA	Harrisonburg, VA	TBA
Southern Miss	TBA	Harrisonburg, VA	TBA
Georgia Southern	TBA	Statesboro, GA	TBA
Old Dominion University	TBA	Norfolk, VA	TBA
Appalachian State	TBA	Boone, NC	TBA
Louisiana Monroe	TBA	Monroe, LA	TBA

AWAY GAME TICKETS

Orders for away football games will go on sale along with single game tickets (June 24, 2024 for Duke Club members and July 1, 2024 for general public). Tickets can be purchased online or by calling (540) 568-3853. All tickets will be located in the JMU seating block and orders will be assigned according to Duke Club Priority following the August 2 Priority Deadline. After the August 2nd Priority Deadline, any available inventory remaining will remain on sale until approximately one month before game day. Orders after the priority deadline will be assigned based on the date of the order.

Due to limited available inventory for away games, order limits may be imposed. If an away game has ample available inventory, tickets will be assigned based on the donor's Proud and True Fund order limit and any tickets ordered beyond a donor's order limit will be assigned separately after all Duke Club member orders are fulfilled. Duke Club members may request to have all seats assigned together, forgoing use of their Duke Club Priority to ensure all seating is together.

Advance orders before the priority deadline are not guaranteed. Orders that are not fulfilled will not be charged.

PARKING PASSES

Reserved parking is available to Duke Club members only. Similar to season tickets, specific season-long parking spots are guaranteed throughout a seating cycle as long as the Donor has made a Proud and True Donation at the corresponding benefit chart level. Festival style season parking passes will also be guaranteed upon renewal, but will remain festival style. Duke Club members that purchase single game tickets, but do not have a season parking pass on their account will receive a single game parking pass while inventory lasts. Single game parking passes will be fulfilled based on the date and time of the corresponding single game ticket was purchased.

All parking passes on game day must be printed, presented upon entering a the lot, and displayed on the car's dashboard throughout the event.

For more information including game day policies, a parking map, and student parking policies, please visit our Football Parking Information page.

STUDENT TICKETS

JMU students who are enrolled in the current semester and have paid their student fees in full are eligible for free admission to all regular season home athletic events. For admission to home Football games, students must reserve a ticket in advance. Student Tickets will be live for reservation twelve days prior to each home game. For 24 hour early access to home games and more exclusive benefits, students can join the Student Duke Club.

To reserve a student ticket, login to your Student Ticketing Account using your JACard number (first-time logins will need to register their student account first). You must present your mobile ticket at Gate C/D on gameday and may be required to show your JACard. Student tickets are non-transferable and non-sellable. Students that reserve a ticket, but do not attend two games may lose their free student ticket privileges. Students are able to Return their tickets up to four hours before game time, if they are unable to attend. The Athletic Ticket Office reserves the right to revoke student tickets that are in violation of the terms written above.

Students also have the option to reserve up to two student guest tickets for the General Admission price. Student guest tickets are transferable, sellable, and cannot be returned or refunded.

RESEATING & REPARKING

Every four years both Football and Basketball enter a reseating and reparking season. During this season, orders are fulfilled based on Duke Club Priority, regardless of ticket and parking locations in previous years. To learn more information about this process, please visit the Reseating & Reparking Information page.

FREQUENTLY ASKED QUESTIONS

The following contains general FAQs. For questions specifically tailored towards 2024 Football Season Tickets, please click here. For all other questions, please contact the ticket office at (540) 568-3853 or request additional information and a ticket office representative will reach out.

I renewed football tickets and would like to cancel my order. Can I get a refund?
Season ticket orders can be canceled if requested prior to the Priority Deadline (May 15). Once paid, seat contribution costs cannot be refunded. Processing fees will not be refunded. Once tickets have been delivered to the customer they are non-refundable. Single game tickets are non-refundable and all sales are final.

Will tickets be refunded if games are canceled?
In the event of changes to the upcoming home football schedule, season ticket costs can be fully refunded or credited towards a future purchase, but seat contribution costs cannot be refunded. Proud and True donations are not refundable from the JMU Foundation.

What is the Duke Club?
The Duke Club is the fundraising vehicle for James Madison University Athletics. Through its annual athletic fund drive — the Proud and True Fund — the Duke Club raises unrestricted contributions in support of student-athlete scholarships and the overall athletics budget. Please visit the Duke Club website for more information.

What is Duke Club Priority?
Duke Club Priority is a process that provides active Duke Club members a ranking based on accumulation of points through their support of the program. This ranking is used by Duke Club members to access tickets, parking, and to improve their seat locations if requested (and available). Priority Points are calculated based on various factors, including amount of current gift, lifetime giving history, season tickets, and consecutive years as a donor.

How can a JMU Faculty/Staff members order season tickets using payroll deduction?
JMU Faculty Staff members can order season tickets and make any applicable Duke Club Seat Contributions by using the Online Payroll Deduction Form. To utilize payroll deduction for football season tickets, JMU Faculty and Staff must submit their order (via the payroll deduction form) by May 15 and payments are withdrawn from the June 14 - September 30 paychecks.

How do I order tickets to the away football games?
The Athletic Ticket Office will begin taking orders for away football games July 1. The initial Away Game Priority Deadline will be August 2. Ticket orders are filled in order of Duke Club Priority, then by order date. In the event that the number of ticket orders exceeds our allotment, some orders may not be filled and will be not be charged (internet processing fees cannot be refunded). Order quantity limits may be imposed based on giving level for selected away games based on the allotment received by JMU Athletics.

How can I get parking for a single game?
Single game parking passes are available for Duke Club members that are not season ticket holders. Active Duke Club members that order their tickets from the Athletic Ticket Office will receive a parking pass with their ticket package (subject to availability).

How will my tickets be delivered?
For increased convenience and safety, all tickets will be delivered electronically. Tickets can be scanned in on a mobile device if delivered via mobile delivery; or, tickets can be printed out and scanned in on paper if delivered via print at home. All parking passes must be printed at home. Physically-printed tickets and parking will no longer be available via mail. You can find more information on electronic ticketing by going to JMUSports.com/electronictickets.

What are the age limits for tickets?
Anyone 2 years old and under does not need a ticket to JMU home football games.

What safety precautions will be taken due to COVID-19?
JMU will continue to follow the executive orders set forth by the Commonwealth of Virginia as well as university health and safety protocols with respect to home athletic events and operations.

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